Reply by 716

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Posted on Is it normal ?

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502 posts in 847 days

#1 posted 12-14-2015 12:20 AM

From what I heard the window of opportunity to return something in Grizzly’s case is 1 month. After that it will be warranty repair, which is a headache, and probably you are your own non-paid warranty repair technician.

So by sending an e-mail I have some confirmation when I reported the problem. I have no reason not to trust Grizzly but life taught me that having a written document even if that is just a e-mail sent by you trumps “I said, she said” scenario. I just started this thread to see other folks’ experience and if mine was out of ordinary. Thanks for the responses, it looks like my order was messed up somehow.
I must say the packaging was very exceptional. I mostly buy stuff online but this was the best delivery ever. No even a speck of dust or a tiny scratch on the packaging. Cudos to Fedex on this one.

-- It's nice!

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