Reply by reggiek

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Posted on grizzley compared to laguna and others

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2240 posts in 3268 days

#1 posted 10-12-2010 12:34 AM

I’ll add my .02cents (USA) and recommend the Grizzly also….they have another group – Polar Bear Series…with white cabinets.. I believe they are a bit cheaper? I have 4 Grizzly tools and I am very happy with their performance….and Grizzly’s customer support….I need a part and it’s there….When I got the planner….the box had been stabbed by something that bent one of the sides of the cabinet. No worries…the new part was there the next day after I called (no referral to the shipper….just support!).

The nightmares I have heard about Laguna are too many to be a fluke….and I know a few folks that have had a nightmare ordering from them. Almost everyone’s tools now a days are assembled in China…(made in many places) appears that when Laguna did that…they did not send any of the quality control folks over there….and it sounds like all their customer support folks have lost any motivation to do their jobs….or else they are not given any authority to do anything…A guy I know that bought a Laguna shaper said it was like talking to the IRS…they know nothing…they do nothing – they just want your money.

-- Woodworking.....My small slice of heaven!

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