Reply by cstrang

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Posted on Just kind of ticked...

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1832 posts in 3196 days

#1 posted 04-18-2010 05:31 AM

I would defiantly contact the owner of this store. Did you happen to get the guys name? I work in a lumber/hardware store myself and I can say that unfortunately, people like you had your encounter with flow in and out of our staff as well, we would just like to see more of them flowing out than in. This can only be done if these people are brought to the attention of management. JJohnston mentioned to be more of an asshole than he was… Unfortunately, I have to admit that this tactic works most of the time. But before you go in, plan your attack, be very respectful to the owner and convey that your business can be brought elsewhere very easily, even if that means spending slightly more money at a competitor. The kind of customer service (or lack thereof) that you received is unacceptable. You may even get a better price on the saw. Basically try your best not to stoop to that salesmen’s level. On a personal note, if somebody comes into my store with a respectful attitude I will do everything in my power to make sure they have an enjoyable visit; I even see what I can do as far as prices go… though I do not personally have the power to do much in that category. In a nut shell, it’s the old “do on to others…” even if the salesmen was treating you improperly, it doesn’t mean it’s ok for you to treat others this way, even if that may return faster results. I am a firm believer that if you treat others with respect, they will do everything in their power to treat you with that same respect (most people that its) Best of luck and let us know what you do in the end of it all.

-- A hammer dangling from a wall will bang and sound like work when the wind blows the right way.

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