|Project by Chris Davis||posted 02-27-2009 02:25 PM||3649 views||2 times favorited||5 comments|
This is a queen size Murphy bed that was completed in December 2008. I call this style the Hudson Bay. It is built from maple with a little redder than normal cherry finish. I matched this color off a emailed picture, which I normally don’t do. Especially since colors aren’t consistent from monitor to monitor. What I did was to make a few different shades of what I thought the color was and sent it to the customer. The color ended up being a red dye, almost pine when applied, and then a Red Mahogany stain.
I built this one and held it for a few weeks while I built the desk (see Hunt Bookcase the customer order mid-stream of building the bed. So I got to keep it on my floor for a while. The delay was enhanced, because when I finally got all of it shipped. The shipping company totally destroyed the center/pull down section before it made it to the customer. It was sent back. I replaced just about all the center section and sent it back to the customer. The time from when I had it built to when the customer actually had it set up was about two months. Most of that time was waiting for the first time to be shipped an the shipping company getting it back to us. My turn-around on the rebuild was only a couple days.
I just received an email from the customer, which I proudly posted on by Testimonial page.
I meant to e-mail earlier but we got the bed and my husband and a friend installed on Sunday and it’s beautiful. We love all the furniture and want to thank you so much for everything, especially handling the Roadway issue. I am eight months pregnant and working and I really appreciate that I did not have to deal with Roadway on the damaged bed.
It has been a pleasure and we would be happy to give a testimonial for your site or feel free to have anyone e-mail us as a happy customer.
Feed back like this make it all worth it. Most of the time in any industry the only feed back is the bad stuff. When things are going good most people don’t think to send that.
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