First I’ll have to give an update about the “artistic melodrama”. There is no more melodrama, at least in my life. I’m gone … I quit … walked out … packed up my art (boxes) and left ! It got so bad last November dealing with all those artists, not even an accomplished LumberJock could handle it. At least not this one. As soon as they got comfortable with me as their leader, things went all wrong. I had a few people trying to get away with breaking the rules behind my back, and these were some of my closest friends … nuff said !
Remember, I said in a perfect world, “Your customers would come to your house and pay whatever you asked”? It seems to happen more and more now. It just happened yesterday with a man that discovered my work in the before mentioned art gallery / gift shop. That won’t happen there any more. He had bought a few boxes at the gallery and then started ordering over the phone when he couldn’t find what he really wanted there. The last couple of years he has had me send him different boxes on many occasions.
A couple of months ago his was going to come to my house/shop. He was a no-show and didn’t even call … oh well I thought. I guess I’ll never meet my, hopefully, new benefactor I thought again. Well, damned if that guy didn’t call yesterday out of the blue. He was like a kid in a candy store and left my shop almost a $1000.00 lighter.
What this getting to is … if you sell out of your house as apposed to selling at a show … give a discount. At an arts and crafts show, remember, your costs are at least 30% of your gross sales. It has been Sue’s and my policy to not include the sales tax, but to back it out of the total. In other words, we pay it out of our gross sale and not the customer. Since Arnold raised the sales taxes to 8.25% in our county, the customer got that as a discount. He was happy and we saved 21.75% ourselves. Like I said before, “It’s the best of both worlds”.
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". http://woodstermangotwood.blogspot.com/ (my funny blog)






















12 comments so far
a1Jim
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16514 posts in 468 days
posted 173 days ago
sounds a little crazy . dealing with customers,well Lets put it this way I’ll carry the premise one step further. How about they don’t show up at your house and still send you money.
-- Jim from Heirloom Woodshop Southern Oregon
odie
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1601 posts in 731 days
posted 173 days ago
Sorry Jim, but I like to share my knowledge and experiences with my customers as mentioned previously. Yesterday, that guy took a half hour tour of my shop … He’ll be back!
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". http://woodstermangotwood.blogspot.com/ (my funny blog)
Gary
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572 posts in 324 days
posted 173 days ago
You da whiz Odie. You, no doubt do great work to keep the repeat’s coming back. Maybe it will be even better now…hope so for your sake
g
-- Gary, DeKalb Texas
Steelmum
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347 posts in 853 days
posted 173 days ago
I agree with you 100 percent odie. If a customer feels he is getting a discount by you paying the sales tax for him, so much the better, and you don’t need to pay for the space at a show or whatever.
-- Berta in NC
Russel
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2054 posts in 830 days
posted 172 days ago
I’m with you Odie, I like interacting with people, particularly those that are interested in my work.
-- When you give someone a chance it may well be their last.
Grumpy
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14914 posts in 742 days
posted 166 days ago
Well done Odie. Must try it sometime.
-- Grumpy - "Always look on the bright side of life"- Monty Python
Don "Dances with Wood" Butler
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275 posts in 286 days
posted 137 days ago
Here’s some sidelights on “home” business.
(Sorry, Odie, don’t mean to hijack the thread.)
The IRS has some pretty complicated rules for businesses operated from one’s home, and local governments often want to get into that act, too.
My wife and I have been conducting business from our home for many years, but sometimes we’ve had to do back flips through flaming hoops to avoid legal and financial problems.
Reporting our income gets to be pretty complicated because every business cost needs to be considered unless one is willing to pay taxes on too much money. The up-side to that is that one’s actual net profit is understood and pricing to the clientelle can be more realistically engineered. The real down-side is the record keeping and reporting burden.
Local governments sometimes frown on businesses in private homes because they might conflict with zoning or some other rules. They also have the attitude that those businesses don’t help the community because they’re invisible. We’ve had our business in this house since before zoning was in effect, so we’re “grandfathered” as they say, but the rules have required that we apply for special non-conformance permits and have had to fight off challenges to that status a couple of times.
Please be careful. Going ahead with business in your home might be OK where you are, but assume nothing. Make sure of the legal requirements and don’t just “do it under the table”. Side stepping laws can have a painful eventuality!
It would be sad to hear of a LumberJock who got ‘bit’ from one of those complications.
-- If a man says something in the forest and there's no woman to hear it, is he still wrong?
PurpLev
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2726 posts in 539 days
posted 137 days ago
sounds like good customer service to me! great tip and info. I agree that making it easier on the customer, and giving them a little ‘bonus’ makes a stronger bond, and a better experience for everyone. in the short, and in the long run.
-- When in doubt - There is no doubt - Go the safer route.
odie
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1601 posts in 731 days
posted 137 days ago
WELL SORRY donbee, Have you read #1 through #18 ? A lot of your concerns are addressed. Permits are in place, neighbors are considered, and every penny is tracked.
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". http://woodstermangotwood.blogspot.com/ (my funny blog)
Don "Dances with Wood" Butler
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275 posts in 286 days
posted 137 days ago
Odie,
I haven’t, actually, read numbers one through eighteen, but please, don’t take my remarks as criticism, of you or anyone else.
My intent was simply to urge caution to others who do business at home.
I apologize if I came across as negative. I meant nothing of the sort.
Don
-- If a man says something in the forest and there's no woman to hear it, is he still wrong?
badgerman
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8 posts in 238 days
posted 136 days ago
Thanks to Odie and Donbee for pointing out important facts that I will file away for future reference. Glad you both and some constructive dialog going or this LJ would have dived into shallow water head first. Thanks guys!
Roger
-- Badgerman, Tennessee
odie
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1601 posts in 731 days
posted 126 days ago
Update, the person I mentioned that came over to my house has been back. He spent more money thus helping out Dust’n Lint after we are doing so poorly in the shows this year.
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". http://woodstermangotwood.blogspot.com/ (my funny blog)