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Getting a tablesaw #4: There must be a lot of trouble in using Festool

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Blog entry by nakamaruchi posted 03-23-2008 05:41 PM 969 reads 0 times favorited 5 comments Add to Favorites Watch
« Part 3: Wire Transfer Part 4 of Getting a tablesaw series Part 5: Finally I got a table saw. »

Thanks to much advice from kind people in LumberJacks but I must give up useing Festool in Japan.

1 There is a Festool dealer in Japan. But they are not serious to sell what they have. They don’t have either net shop nor a actual shop as rfar as I know.

2 In Japan Festool is very expensive. It cost more than twice as much as purchasing in USA.

3 US dealer is prohibited to sell outside of US and if by any chance I could find some dealer that can ship something to Japan confidentialy, they don’t allow me to use Japanse credit card. I must send money to them through wire transfar which cost me over $ 50 per remittance.
If I must get some important and vital item , such as dust bag, as soon as possible, I must use import agent whch charge me 15% of purchasing and incredibly expensive freight.

4 And this experience beat me hard——Festool dealer is not always so good. A month ago I ordered some items to Janan Woodworker , US Festool dealer which is in California—that must be unconcerned to Japan—maybe they only deal Japanese hand tools also, and I inform them my credit card number. After that they replied me my order was confirmed. But after that they made no action. After a week Worring about my order, I asked them three times, but no answer. It is one month since I asked them, but no answer yet. So I must call my credit card company about this matter.

There were uncountable troubles in useing or buying Festool. So I must abandon Festool. Ummmmmmmm

-- Satoru Nakamaru, Japan ---It takes twenty years to make an overnight success. -- And if my English is strange or incorrect, please tell me.



5 comments so far

View GaryK's profile

GaryK

10262 posts in 2645 days


#1 posted 03-23-2008 05:44 PM

That’s too bad.

-- Gary - Never pass up the opportunity to make a mistake look like you planned it that way - Tyler, TX

View teenagewoodworker's profile

teenagewoodworker

2727 posts in 2425 days


#2 posted 03-23-2008 08:39 PM

that stinks. i like festool but it’s too expensive for me in the first place. i can’t imagine almost two times that, WOW.

View grovemadman's profile

grovemadman

556 posts in 2428 days


#3 posted 03-23-2008 10:27 PM

It’s no big deal Sartoru. Festool is highly overrated if you ask me! I know guys that make incredible stuff and there are many on this site and they don’t have a festool in their shops. I’ve tried a couple of their tools and I didn’t feel the hype when using them. I’ve been borrowing jigsaws lately to see which one has the features I like most and more importantly feels the best to me when I use it. So far the Bosch is the one I’m gonna get. I have a couple yet to try and one of those two tools could end up being the one I ultimately buy. I guess what I’m saying is that I don’t buy a tool based on it’s name and reputation. I buy the one that feels best in my hand and brings out the best in me – usually.

-- --Chuck

View Scott Bryan's profile

Scott Bryan

27251 posts in 2478 days


#4 posted 03-24-2008 01:19 AM

You have my sympathies as well. We tend to take purchases like this for granted forgetting that beyond the bounds of the 48 states it can be difficult to (1) get the tools in the first place and (2) acquiring the accessories necessary for their day to day operation.

I tend to agree with Chuck. Look into other tool lines or if necessary consider going with hand tools- a time honored technique that worked well for centuries before the advent of power tools.

-- Challenges are what make life interesting; overcoming them is what makes life meaningful- Joshua Marine

View HAP HANSON's profile

HAP HANSON

45 posts in 2468 days


#5 posted 03-24-2008 01:25 AM

ditto

-- Doc Hanson

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