Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!
After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It’s an 8” x 76” bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.
Unfortunately, that’s where the thrill ride ended…
Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that’s intended to ride on the table top as you adjust it forward and back or tilt it. That’s a steel surface about 4” long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn’t function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it’s no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.
I’ll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It’s taken me a long time to save enough money for this purchase. I’m sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.
I just hope things work out in the end. I’ve had good luck with other Grizzly tools…but now we’ll have to see how there customer service stacks up.
I’ll keep you posted…
-- Can't never did nothin' - Grampa Knapp