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ScrollSaw Information and Resources #64: Magazine Subcriptions

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Blog entry by jerrells posted 07-24-2014 01:05 PM 612 reads 0 times favorited 5 comments Add to Favorites Watch
« Part 63: I QUIT Part 64 of ScrollSaw Information and Resources series no next part

I take both of the major Scroll saw magazines and have for many years. We recently noticed what we thought was an overpayment issue on our part so we contacted the magazine. We were informed the our subscription was not done DIRECTLY through them but through an unauthorized third part company that the have no connection with. In face they post, on their website a disclaimer, that unless you are mailing to a certain address that you are not dealing directly with them.

Now we were getting what we thought was a invoice from this company and paying them, although directed to a “subscription service”. We now find that one of our payments was, partially, forwarded to the magazine. I have contacted this company directly but, now, do not expect a response.

If you have knowledge of this issue or information of how to settle this claim PLEASE let me know.

Thanks for any and all help.

-- Just learning the craft my Lord and Savior Jesus Christ practiced.



5 comments so far

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

7654 posts in 1574 days


#1 posted 07-24-2014 01:13 PM

This is apparently an ongoing problem that is out of the control of the magazines. There is a paragraph at the bottom of Creative Woodworks and Crafts magazine’s subscription page here:

http://www.woodworksandcrafts.com/information/subscribe.shtml

as well as in each issue regarding this scam. Perhaps if you contact them, they will let you know how to proceed. :)

Sheila

-- Designer/Artist/Teacher. Owner of Sheila Landry Designs (http://www.sheilalandrydesigns.com) Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"

View jerrells's profile

jerrells

851 posts in 1538 days


#2 posted 07-24-2014 01:22 PM

Shelia – the magazine has a “hands off’ approach on this issue. They did point me to the disclaimer but this happened after the fact. They person I e-mailed states “no knowledge” of who is doing this BUT I am sure that is a “company response”. I will keep looking.

-- Just learning the craft my Lord and Savior Jesus Christ practiced.

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

7654 posts in 1574 days


#3 posted 07-24-2014 01:34 PM

Well, Jerrell – it is impossible for the magazine to control the rest of the world. They do what they can to inform people of this issue and encourage their customers to check before sending money to another company. I don’t see how they can be held responsible for the dishonest acts of others. I know that these ‘disclaimers’ have been posted in the magazines for several years now and also on the website. By giving the real magazine the information that you received, it helps to stop them.

Sheila

-- Designer/Artist/Teacher. Owner of Sheila Landry Designs (http://www.sheilalandrydesigns.com) Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"

View stefang's profile

stefang

13024 posts in 1988 days


#4 posted 07-24-2014 01:35 PM

Interesting world we live in these days. I hope you get this remedied to your satisfaction.

-- Mike, an American living in Norway.

View crashn's profile

crashn

518 posts in 1119 days


#5 posted 07-24-2014 03:30 PM

sounds to me, cancel with the provider (let it run out) and subscribe directly with the magazine.

-- Crashn - the only thing I make more of than sawdust is mistakes

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