In order to open a store on ETSY, I took out a PayPal Master Care. I have loaded it with money and used it several times. However, the issue is every time I log into my account it requires me to change my password. So, I have done that, O about two dozen times. Even when I get to the first page and try to do anything the system will bounce me out and wants me to log in again. Of course the password I just set up will not work.
Now I have E-Mailed PayPal more than a few times. They have been real nice and sent replys of what I might check on my computer. Each time I have complyed with these instructions but the problem is not fixed. Finally I got an E-Mail from them stating that the issue has been turned over to the IT department and they will look into it/or contact me. Well, that has been over two weeks ago.
Yesterday I called and a nice young lady answers the phone. I tell her that I want the issue resolved RIGHT NOW. She reviewed the issue and all notes but stated that at the level of the call center they can not address of fix issues like this. Also, they can not nor is there a way to contact the IT department.
Finally, I stated to her that I wanted all FEES waved untill the issue is resolved. She put me on hold for a moment and came back and said they would be waved.
Has anyone had this type of issue and if so what did you do or how was it fixed.
-- Just learning the craft my Lord and Savior Jesus Christ practiced.