I had a great experience with Shop Vac today.
My basement flooded last year. It was pretty bad. I was doing fine until late on sunday night. Then the water started coming in. I couldn’t keep up with the in flow. Home Depot was out of any kind of pump. My little drill pump fried.
The lowes near me are closed on sunday (local BS), so monday morning I was there at 0530. I managed to snag a couple sump pumps and a great shop vac with a built-in pump. Great vac, BTW.
Anyways, now to the good part. Over the winter I was shifting things in the basement and managed to break off the hose connector for the pump’s outflow.
I called shop vac trying to find a replacement part but it isn’t a customer replaceable part. I was thinking I’d get by with some epoxy and a prayer. But the CS lady at shop vac said no. They’re shipping a whole power assembly (the top piece with the motor) to me!!
All I can say is, they rock! There is no way I’ll even consider a craftsman or rigid vac after this.
Just call me Mr. Shop Vac.
-- Made lots of sawdust and pounded some nails. Haven't finished anything, though.