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Anyone having the same problem with **&@@! Jet?

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Blog entry by eldercop posted 144 days ago 826 reads 0 times favorited 10 comments Add to Favorites Watch

Lost the arbor nut on my JWTS10 table saw but had no idea it might require a new saw to replace it. Ordered the replacement nut from Jet, according to part number and diagram, waited the week plus, it arrives and doesn’t fit. I came a little unglued, being work stoppage on a much wanted project. Customer service transfers me to tech support where the conversation goes like this:

Me The arbor nut you sent doesn’t fit. Tech Suport Guy I’m not surprised. M Huh? TSG Yup. We get arbors and nuts from lots from lots of suppliers, they’re all different. I could send you a dozen and none of them would fit M So what am I supposed to do? TSG Take the arbor and nut to a machine shop and have them re thread them to match. M You’re kidding TSG Nope.

What followed was a chat with C/S for a refund, which I might not “qualify” for, since they shipped exactly the part I ordered. The fact that it was useless meant nothing.

The solution may be to order a new arbor and matching nut but them I’m concerned they won’t match the bearings, etc.

Any suggestions from anyone about replacing the nut, nut arbor combination, or a new table saw (not Jet) would be appreciated.

-- People are neither good or bad; only charming or tedious



10 comments so far

View jumbojack's profile

jumbojack

1176 posts in 1260 days


#1 posted 144 days ago

Have them ship you the dozen nuts. Return the ones that dont fit, ON THEIR DIME. It is the LEAST they could/should do for you.

-- Made in America, with American made tools....Shopsmith

View jumbojack's profile

jumbojack

1176 posts in 1260 days


#2 posted 144 days ago

The original nut must be in the saw. I would definitely look VERY hard for it. I’m sure you don’t want it bouncing around in the saw

-- Made in America, with American made tools....Shopsmith

View swoper's profile

swoper

59 posts in 1861 days


#3 posted 144 days ago

try making a mold out of clay , take a piece form it around half the arbor treads then measure diameter of arbor. I would take the clay model to a machine shop and get the correct thread size then call Jet and give them the actual size needed.

-- Harry, Jackson Mi

View dbhost's profile

dbhost

5378 posts in 1868 days


#4 posted 144 days ago

No such problem with my Ryobi… Come to think of it, none of my Harbor Freight tools are like that. Parts should remain constant within a model. You want to change parts? Change the model identifier! Or at least track what parts are used on a specific serial # so that service parts can be made available to the customer!

-- My workshop blog can be found at http://daves-workshop.blogspot.com

View thetinman's profile

thetinman

218 posts in 174 days


#5 posted 143 days ago

Eldercop,

I don’t know how much help this will be. I’m basing this on a standard 5/8 arbor.

If it is SAE threads then a 5/8 11 for course or 5/8 18 threads per inch should work.

If it is metric (measured in thread pitch rather than TPI) then a #16 – 2 or 16 – 1.5 would work. Here I would think it would be a 2 pitch.

You can get any of these at our local Ace Hardware. Again I don’t know if this helps. Good luck

-- Life is what happens to you while you are planning better things -Mark Twain

View gfadvm's profile

gfadvm

10759 posts in 1326 days


#6 posted 143 days ago

Fastenal and Ace Hardware both have a huge selection of nuts. Yours should be findable if it hasn’t been vacuumed up and discarded.

-- " I'll try to be nicer, if you'll try to be smarter" gfadvm

View lightweightladylefty's profile

lightweightladylefty

2640 posts in 2349 days


#7 posted 143 days ago

Eldercop,

This may be a stupid question (but what do you expect from a woman anyway?): Are you remembering that it threads opposite of virtually all other nuts—counterclockwise to turn on; clockwise to turn off?

Just a thought . . . it’s the kind of thing I’ve done and my husband has been kindly gentle in showing me my error.

L/W

-- Jesus is the ONLY reason for ANY season.

View lightweightladylefty's profile

lightweightladylefty

2640 posts in 2349 days


#8 posted 143 days ago

Sorry for a double post. (This dial-up is s-o-o-o-o frustrating!)

-- Jesus is the ONLY reason for ANY season.

View thetinman's profile

thetinman

218 posts in 174 days


#9 posted 143 days ago

Hi LightWeight,

Nice Pike – on a red wriggler! I am not familiar with the Jet saw ElderCop has but the assembly drawing shows the motor on the left. Based only on this, it should be a standard thread – rightie tightie – leftie loosie. Again, not knowing this saw, but it is normal to tighten (clockwise) against the rotation of the blade (counterclockwise) so that the torque does not loosen the nut. If I misread the drawings and the motor is on the right then it is a reverse thread.

-- Life is what happens to you while you are planning better things -Mark Twain

View lightweightladylefty's profile

lightweightladylefty

2640 posts in 2349 days


#10 posted 142 days ago

Tinman,

Thanks for bringing me into the 21st century! I sometimes forget that civilization has advanced beyond our little corner of the world, i.e. not everyone still has a right-tilt tablesaw. I remember attempting to thread a nut onto an assembly which wouldn’t fit. I took the nut in to Ace (where I bought the tool I was assembling) and the guy took one look at it and said, “Well, of course, you couldn’t get it on; it’s not threaded!” With my poor eye sight, I couldn’t tell there were no threads on it and about drove myself crazy trying to get it to work. We can probably just chalk it all up to our “imports.” (I’m old enough to remember when “imported” meant that you had lots of money!)

Can’t wait to get back out there fishing again!

L/W

-- Jesus is the ONLY reason for ANY season.

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