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Legacy Maverick 3x5 Gen. II #22: The Issue Has Been Resolved

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Blog entry by copythat posted 07-05-2018 05:42 AM 1044 reads 0 times favorited 3 comments Add to Favorites Watch
« Part 21: 2.5D Carving is AWESOME! Part 22 of Legacy Maverick 3x5 Gen. II series Part 23: The 3x5 is now 4x8 and she is a beast! »

A while back, I mentioned how I paid for a Legacy Maverick 3×5 Gen II and received a Maverick 3×5 Gen I. The machine I received was nice, but it did not include the beefed up gantry and advanced limit switches (along with some other features). I contacted Legacy and expressed my displeasure over the conduct of the salesman and asked them to right the wrong; I wanted a 3×5 Gen II—what I paid for.

The owners agreed to replace the 3×5 Gen I with a 3×5 Gen II and pay for shipping. The only problem was that it was going to cost me two separate forklift rentals; one to offload the 3×5 Gen II and another to load the crated 3×5 Gen I. Did I mention it costs $454 dollars to have Herc rentals deliver a forklift to my home in BFE and allow me to use it for one day? Yep, I was looking at shelling out $908 for a mistake that was not mine.

I thought about the $908 and the improvements Legacy made from the 3×5 Gen I to the 3×5 Gen II and I could not justify spending the money to simply gain a beefier gantry and improved limit switches. It bummed me out but I realized I would have to live with the 3×5 Gen I.

A few days passed and the $908 in forklift fees seemed doable to me if I upgraded to a Maverick 4×8 (I would be gaining a significant improvement!). I contacted Legacy and asked them to: 1) take back the 3×5 Gen I; 2) apply what I paid to the purchase of a new 4×8; 3) give me the sale price for the 4×8 quoted back in January 2018 (I would pay the difference between the 3×5 and 4×8); and 4) pay for most of the shipping on the 4×8 and all the shipping on the 3×5. I told them I would pay the difference in shipping costs from a 3×5 to a 4×8. My offer was rejected so I pitched my case one last time and the owners agreed to the proposal. It took a few weeks for Legacy to build the new 4×8 and test the CNC but it was finally shipped two weeks ago.

I called the trucking company once they took possession from Legacy and scheduled the delivery date for last Thursday, between noon and 1500 hours. I immediately called Herc rentals and scheduled a forklift delivery for 1000 hours on Thursday morning. Everything was really coming together!

Last Wednesday, I called the trucking company and Herc rentals to confirm everything was still going according to plan and I was assured it was. I called the trucking company Thursday morning (one last time) and confirmed the 4×8 would be delivered between noon and 1500 hours. I told them I had to be sure because I was paying $454 for a one day forklift rental and did not want to waste my money if the merchandise was not going to be delivered. The dispatcher put me on hold, came back on the line a couple minutes later, and told me the machine was on a truck and would be delivered that day. All was going well!

Last Thursday at 1455 hours, I called the trucking company to check on the delivery window and was told the CNC would not be delivered that day because other customers refused delivery of their merchandise and their items were blocking access to my crate. I told them no problem, they just had to pay $454 for the wasted forklift rental. That generated a lot of calls and about 1930 hours the trucking company arrived at my house and I took possession of the biggest crate I have ever seen, 3000 pounds worth!

I disassembled the top and all four sides of the crate and left the 4×8 bolted to the bottom. I forked the package into my garage and called it a night. Humidity in the south sucks and I was sopping wet after several hours of disassembly. I then spent the next two days getting the machine situated and putting my garage back in order. I am now the proud owner of a new Legacy Maverick 4×8, a true beast. I cannot wait to carve something this weekend!

-- Rob



3 comments so far

View EarlS's profile

EarlS

1758 posts in 2520 days


#1 posted 07-05-2018 01:50 PM

I just looked it up. That is a BEAST. I definitely want to see what you make with it. Good luck!!

-- Earl "I'm a pessamist - generally that increases the chance that things will turn out better than expected"

View Dwat's profile

Dwat

24 posts in 282 days


#2 posted 07-09-2018 02:58 PM

Hey Rob,

Glad your back among the living and cant wait to see some pics.
By the way, how did the wedding go?

-- -There is no limit to what you can do if you do not care who gets the credit-

View copythat's profile

copythat

152 posts in 778 days


#3 posted 07-10-2018 03:33 AM



Hey Rob,

Glad your back among the living and cant wait to see some pics.
By the way, how did the wedding go?

- Dwat

The wedding signs were a hit and the big day was a success.

-- Rob

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