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Woodworking blog entries tagged with 'service'

View PurpLev's profile (online now)

Customer Service - has this ever happened to you?

251 days ago by PurpLev | 11 comments »

I’ve actually heard other’s speak of similar experience, but as I’ve never had it first hand, I had always spoke in favor of the stores, and tried to bring a second side to each story. This time – I was on an unfamiliar side of the story… maybe this has happened to you? I’m in the market for a new table saw, I had sold mine (maybe a bit prematurely, as I am without one for the time being – although with not too much time to be had in the shop, ...

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View Dusty's profile

The customer experience nightmare or client from Hell.... #1: Night mares...from the chopped down ELM street tree

734 days ago by Dusty | 44 comments »

Miles a fellow lumberjock posted a comment on one of my projects. ”QUOTE “ This reminds me of a lady i did some work for on a sort of rustic lake house. Except she was so anal retentive that she wanted to micro manage where hammer marks, scratches or even where nails went on the stuff i was building. I invented a new name for her style…..PRISTINE RUSTIC! hehe —miles125, Alabama..”Architecture is frozen music”” I could relate to having severa...

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View Mark A. DeCou's profile

Developing Authentic Expectations While Working With Commission Customers

908 days ago by Mark A. DeCou | 6 comments »

I have moved this information over from the Church Lectern project as I think it cleans up the Project Posting better, as most of this extra information was really just Blogging material. So, if you read this information in the Project Posting, then there is nothing new here. Let me know what questions you have, and I would also enjoy hearing tips from each of you on how you work with clients. I’m just figuring this out myself, so I have a lot to learn.- – - – - – -...

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View fred's profile

Everything you didn't want to know about WD-40

923 days ago by fred | 8 comments »

There was a recent blog about removing the shipping stuff off of tools and such. Many of the responses mentioned the use of WD-40. In the spirit of a public service announcement and not wanting to hijack the thread, here is some additional information: Water Displacement #40. The product began from a search for a rust preventative solvent and degreaser to protect missile parts. WD-40 was created in 1953 by three technicians at the San Diego Rocket Chemical Company. Its name comes from ...

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