What ever happened to caring about your customers? Why is it that once a company starts to grow and become successful, their customer service falls apart? Really big companies give the absolute worst customer service, and will often tell you in not so few words: “We are too big to care about one customer.” Case in point: my recent order and dealings with Penn State industries. I’ll start off by saying that until now, they were my absolute favorite mail order company, hand...
One of the local restaurants here in Oak Park, IL. asked me to come back this year for the second time to do a pumpkin carving for their Halloween Kids night. This year they got me a 125 lb pumpkin to carve, promoted it for weeks, and even had the local newspaper come in. Took me 4 hours, and at any given moment there were 6 -15 children around me, all very well mannered and it always amazes me how smart they are.
After a lot of research, and a phone call to Vega. I have decided to go with the Vega Utility 26 to replace the “CRAP!!!” that came with my Craftsman Hybrid Table saw. The guy i spoke with at Vega assured me that it should bolt right up with no issues. I have to say i am not happy about spending another $275 on a fence for a $650 saw. The price of the UT26 on amazon and Rockler is $329, but i had some amazon reward points saved up. (i spend way TOO much money on amazon :) I...
Hi all, Hope life is good. Heres a short video of me restoring a chair I was hired to do.In part 1 I will be taking apart the chair and getting it ready for part 2 which is sanding.Enjoy.. http://www.youtube.com/watch?v=Qu52rBwRTyE If you have a second click on the ads!!! It would mean a lot. Thanks, Michael FreyPortland, OR FREY WOODWORKING INC.
2 days ago, i’ve became a lumberjock member and i thought it was time for a little introduction :) I’m not a complete noob on lumberjocks, because I visit it every day for the past year soooo….My name is Bram (typical name in Belgium) Couttouw and i’m 15 years old. English is my third language, so be nice to me if i make any mistakes :). It’s my fourth year at school where I learn to work with wood, altho I don’t learn that much anymore, because I’...
21st Century Workbenches Project #2: the wood buying process is ready for step two ordering the wood.
Ok we have the calculations and a small bit of input from others here and we are grateful to those that are following this build . I drove to Sacramento and got to speek with Rob Cosman during the time we spent yesterday in his 2 seminars on on hand cut dovetails and the other on hand plane restoration i learned some tricks he uses on planes but it mostly told me that i was doing a good job already and strengthened my point of view that I should be including a nes ibc cosman set with reach re...
I need advice, (and lots of it). Only in the last 9-10 months have I quit borrowing good tools from friends and buying cheap tools at…, well, that one store. I truly can not find enough time in my wood shop. I have only now been able to purchase some better quality tools and would like to move up the food chain to machinery, although I still need years of practice with hand tools and power tools. Here is what I would like to do: I am interested in buying a bandsaw, (probably 14”-possibly a 16...
This episode I do the give away the book for the month and talk with viewers about the upcoming Northeast Wisconsin Woodworkers Guild show in Green Bay on March 31st and April 1st 2012, the next book selections, upcoming posts, and blended woodworking …
Hello everyone. I went to a local cabinet shop in city. They moved to our area 3 years ago. I had a very good visit with the owner of the shop. He was about 45’sh years old. As we talked I mentioned I have worked at this profession for many years…..I have no journeyman papers ! He looked back at me open eyed “Neither do I or my partner.”They both ran a framing business in large city and got tired of all the hassles of getting bigger. They were not journ...
I must admit that I am not always comfortable with change. Even if it is for the better, there is that accompanying feeling of uneasiness that things are different than what we are used to. As I get older, I find this to be even more true. It’s as if I don’t want to have to think about any more than I need to some days and when things are different, it pulls from my ‘think bank’ and takes my attention. But I also understand that change is necessary. Many times w...
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