It’s obvious from reading the comments here that all of you are concerned with the quality of your work in addition to getting paid. I believe that consistently delivering quality work is essential to success. Cutting corners is never a good idea and will usually cost you more in the long run. My experience was that when I fully satisfied a customer they became a good salesperson for my work.
Policy 4 – Consistently deliver the highest possible quality and make certain that the customer is fully satisfied with the work. Guarantee the quality of your work and when things go wrong, fix it promptly. Charge enough for your work so you don’t have to nickel and dime your customers for small items. Treat every customer as if they were the most important part of your business because they are.
-- Bill, Austin, Texas, http://woodworking-business.com