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Lie-Nielsen Customer Service

Lie-Nielsen Customer Service

1911 days ago by Treverk | 13 comments »

I wasn’t sure if this was the right place to post this, but I thought it might do… I have had the Low angle smoother since Christmas (love my wife) and have been quite pleased with it. The other day while taking it apart to sharpen, one of the retaining screws hit the shop floor never to be seen again. A quick and painlessly menu free call to Lie-Nielsen and the replacement screw was sent first class and arrived yesterday free of charge. Before this happened, I was seriously c...

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