I bought a Fein 9-20-24 Vaccum from www.Tools-plus.com and the auto switch started acting up. Sometime it would work when I turned the miter saw on and sometime it would not. I called customer service at Tools-Plus and the guy said I will have the fein rep call you back (Less than a half hour). After telling the rep what the vac was doing he told me they would OVER NIGHT me a new vacuum and pick up the old one that is giving me problems at no cost to me. Now that is what I call customer sevice!!! In fact I just ordered a PM2000 table saw from Tools-Plus, $200 cheaper than what I could buy locally. That included saw cost, freight and tailgate service! It is nice to find a company that takes care of their customers.
-- Mc Bridge Cabinets, Iowa