LumberJocks

Computer Panic - Help!

  • Advertise with us
Blog entry by MsDebbieP posted 11-16-2010 12:25 AM 1483 reads 0 times favorited 59 comments Add to Favorites Watch

Nov. 15/10

Yesterday I was greeted with a situation that can be described only as “sheer panic”.

I recently purchased a new computer and I put all of my data onto an external hard-drive... let me say that again ALL of my data – that would be all of my woodworking projects, all of the information used for LumberJocks.com and the eMag, all of my photos, all of my family photos, genealogy research (thank goodness I had used my genealogy program since purchasing the computer and the family tree information is safe) ... seeing where this is headed?

I can no longer access the data on the external hard-drive. Now, I should say that it has two partitions (?) – one for Windows (which I don’t use) and one for the Mac (which I have used for about 3 years.) The Windows section will still open (whippeee) but nada from the other partition.

I checked the utilities tools and it says that it can’t be fixed or accessed.

So, all you computer wizards, is the data lost forever and if not (please be “if not”) how do I retrieve it?

-- ~ Debbie, Canada (https://www.facebook.com/DebbiePribeleENJOConsultant)



59 comments so far

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

7902 posts in 1672 days


#1 posted 11-16-2010 12:34 AM

I hope it isn’t a Seagate or Maxtor drive Deb! I had two fail on me and read that they are quite unreliable. I’m just saying . . . .

It is promising that part of the drive opens, even though it isn’t the part that you need. I would go to a reliable computer guy (do you have anyone you can use?) and see if he can get it. There are ways, I just couldn’t tell you how without being there. I hope you get the help you need.

Please let us know – my heart goes out to you!

Sheila

-- Designer/Artist/Teacher. Owner of Sheila Landry Designs (http://www.sheilalandrydesigns.com) Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"

View FredG's profile

FredG

140 posts in 2450 days


#2 posted 11-16-2010 12:34 AM

Can you still download?

-- Fred

View JL7's profile

JL7

7483 posts in 1718 days


#3 posted 11-16-2010 12:38 AM

Is your new computer a Mac or a PC?

-- Jeff - I have not failed. I've just found 10,002 ways that won't work.

View MsDebbieP's profile

MsDebbieP

18615 posts in 2913 days


#4 posted 11-16-2010 12:48 AM

I have a Mac and the drive doesn’t even show up as an option re: downloading to it.

I think what caused the problem is a poor connection cable from the computer to the little boxie thingy where the cables connect (I’m tired and the brain isn’t working right now) .. USB port.. phew .. found the words.
It keeps disconnecting/reconnecting on me, so I can’t “eject” the external hard-drive before it disconnects.

the hard-drive is a “SimpleTech”.

And that would be the extent of my computer knowledge :)

-- ~ Debbie, Canada (https://www.facebook.com/DebbiePribeleENJOConsultant)

View Mary Anne's profile

Mary Anne

1057 posts in 1961 days


#5 posted 11-16-2010 12:52 AM

First, I would say you need to start with a new “little boxie thingy” that works. If you already know you have a problem with that part, it would be the place to start.

Second, are you certain you got the data on to the external drive?

Third, do you still have the original drive (maybe still in the old computer) that has the data?

View Howie's profile

Howie

2656 posts in 1676 days


#6 posted 11-16-2010 12:55 AM

There are reliable companies that can recover lost data. These aren’t ypur local computer shop. Check your phone book or use someone elses computer and google data recovery services.

-- Life is good.

View MsDebbieP's profile

MsDebbieP

18615 posts in 2913 days


#7 posted 11-16-2010 12:56 AM

I had transferred all my data off of the old computer in an attempt to figure out what the problem was that I was having with it (a whole other issue) .. so all of the data went onto the external.

It was working fine until yesterday … I think it is the multi-port that is between the computer and the hard-drive that has caused the problem … that’s what I think anyway.. so I’ll have to invest in a new one of those little box thingies for sure.

I guess I could try connecting the external directly to my computer. Haven’t tried that yet.

-- ~ Debbie, Canada (https://www.facebook.com/DebbiePribeleENJOConsultant)

View mpounders's profile

mpounders

750 posts in 1648 days


#8 posted 11-16-2010 01:00 AM

If the data was ever on there, it is probably still on there! So simplify your troubleshooting by eliminating the usb bub and connecting the drive directly to your computer. It should detect it and mount it. If it doesn’t try another usb port on your computer.

-- Mike P., Arkansas, http://mikepounders.weebly.com

View Jamie Speirs's profile

Jamie Speirs

4163 posts in 1609 days


#9 posted 11-16-2010 01:02 AM

Sh…........ampoo.
MsDebbie
this is awful.
I do believe that there is no such thing as lost.
My eldest used to do data retrieval.
I dont know anything about it all though.
So I’m just going to do a good old fashioned “Hold Thumbs” for you.

Jamie

-- Who is the happiest of men? He who values the merits of others, and in their pleasure takes joy, even as though 'twere his own. --Johann Wolfgang von Goethe

View Mary Anne's profile

Mary Anne

1057 posts in 1961 days


#10 posted 11-16-2010 01:07 AM

The direct connection might do it. Some USB peripherals won’t work through a hub. It is a good place to start.

View MsDebbieP's profile

MsDebbieP

18615 posts in 2913 days


#11 posted 11-16-2010 01:11 AM

no luck. (the direct connection)

And thanks for the “holding thumbs”. Tack!

-- ~ Debbie, Canada (https://www.facebook.com/DebbiePribeleENJOConsultant)

View FredG's profile

FredG

140 posts in 2450 days


#12 posted 11-16-2010 01:13 AM

View Jim's profile

Jim

228 posts in 2397 days


#13 posted 11-16-2010 01:14 AM

Debbie, put your ear to the drive … can you hear the drive spinning. It may just be an electrical problem, in which case your data is safe and the drive can be repaired. I will send you my direct email address, I may be able to help.

Jim

-- Jim in Langley BC Canada --- www.sollows.ca

View David Craig's profile

David Craig

2135 posts in 1861 days


#14 posted 11-16-2010 01:19 AM

Deb,

Have you restarted the computer at all? One thing I would suggest is to disconnect the USB and reboot the computer. Once it is back up, try the USB connection or direct connect again.

-- There is little that is simple when it comes to making a simple box.

View Robster40's profile

Robster40

28 posts in 1591 days


#15 posted 11-16-2010 01:20 AM

I work as a computer repair tech by day for a big electronics chain and there is a good possibility that your data may still be retrievable if you can’t get it working again. Places like Future Shop or Best Buy for example, may be able to retrieve lost data using special tools and software when all else fails. They probably won’t charge you for the diagnosis to rule out another mechanical or electrical issue first, but may charge about $100 to back the data up onto a new drive if they can retrieve it. Unfortunately, any warranty you have with the drive itself only covers the drive, not your data. They don’t really make that clear when you buy them. Hopefully, it’s just a faulty power adaptor or USB cable, something simple like that.

Good luck.

-- Rob, Edmonton, Alberta, Canada, newagainedm.blogspot.com

showing 1 through 15 of 59 comments

Have your say...

You must be signed in to post the comments.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics

HomeRefurbers.com

Latest Projects | Latest Blog Entries | Latest Forum Topics

GardenTenders.com :: gardening showcase