MicroKerf40

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Welcome aboard!

I saw your videos today on the Rockler site… It blew my mind!

I just Posted about it...

I got one… will let you know how it cuts for me… probably tomorrow!

Don, I do have a question for you…

For a blade this expensive, why just a 90 day warranty?
Don’t you think it warrants a longer/better warranty?

-- Have Fun! Joe Lyddon - Alta Loma, CA USA - Home: http://www.WoodworkStuff.net ... My Small Gallery: http://www.ncwoodworker.net/pp/showgallery.php?ppuser=1389&cat=500"

I just posted the results of my initial cutting use of this blade…

Mixed feelings…

-- Have Fun! Joe Lyddon - Alta Loma, CA USA - Home: http://www.WoodworkStuff.net ... My Small Gallery: http://www.ncwoodworker.net/pp/showgallery.php?ppuser=1389&cat=500"

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Hi there,
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-- New Project = New Tool... it's just the way it is, don't fight it... :)

Hello Joe,
This is Ron, Don’s twin brother.
I’m sorry that you are having some performance issues with our blade. Hopefully we’ll be able to help you solve some of the problems that you’re having. After reading your response about our blade not holding up to your expectations after several days of using it on your table saw, I have a few suggestions for you to try before you totally give up on our blade.

We’ve sold over 200 of the Micro-Kerf 40 in the past several months and you’re only the 2nd complaint about our saw. The other guy insisted that his table saw was set up correctly, but it still wasn’t doing the job he thought it should be doing. He was cutting 2” exotic African woods for tabletops and was burning up the saw quickly. The first few days of passing wood through worked great, and then he had issues. We had him send us his blade (and wood pieces that he was using) for testing and evaluation to determine the problem. After talking with the other fellow on the telephone a couple times, Don and I were able to determine that there was indeed a line-up problem on his tablesaw. The rip fence was pinching the wood against the saw blade, which created heat, which in turn lead to a less consistant cut. After he received the blade back, he put it back on his now correctly alligned table saw and began cutting again. He’s had no problems since then and really loves his blade and is talking about purchasing another MicroKerf40 in the near future for another table saw that he owns. It has become his favorite blade.

I would suggest that you look at our website www.totalsawsolutions.com and view our new videos on alligning the table saw correctly. We just put them up on our website a couple days ago. We would prefer that people use a dial indicator to line up the table saw, but realizing that many people do not own one, we give a simple way to line it up using wood and plastic. If the table saw is not lined up correctly, there will be premature blade failure and burnout. Please look at the videos to see if they help.

I would also like to suggest that if you have further questions, you give us a call on our toll-free telephone number: 1-800-773-3133. We will be more than happy to discuss any needs and concerns over the use of the blade, your table saw, and how we can help correct any problems that you are currently experiencing. We try to maintain a good customer relationship. We are willing to provide you with a free sharpening and tensioning of the MicroKerf40 to bring it back to where it should be. We are pushing blade technology knowledge to the extreme and having customers willing to talk with us about our blade helps us to grow.

Thanks for using our blade and giving us feedback. Please feel free to call us.

Ron

-- Don, Wisconsin, http://www.totalsawsolutions.com