So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
From what I see in the photo, that is indeed all red oak. Red oak has a wide color variance and I am guessing that odd stile is giving you pause.
I will say that they did a pretty piss poor job of grain and color match though.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
I agree, looks like it's all red oak. Red Oak does have wide variations in color. Some times a bit of sap wood sneaks in there too. Seems to me they sent what they said they did. They did do a poor job of matching wood color and grain. I would expect that from an on line seller. I would expect better from a high end custom wood shop.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Yes, I agree, that is all Red Oak.
There is a stain called "Golden Oak", that is barely perceptible as for color change, but it normalizes the color "a little bit" without going really dark.
Still, this is a poor match - barely worthy of basic tract homes, etc.
If you specify White Oak, if they even offer it, there is typically far less variation in color.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Wow… thank you for that feedback… I've never seen red oak that golden before.. I'll have to eat my words on that.
The other issues are real. Poor grain and color match.. Plus their site never indicated it would be red-oak. No indication either way… guess I should have asked.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Thanks for the hints on stain.. The cabinets I am trying to match are pretty dark yellow, probably from aging. I used Summer Oak on the face frame which was white oak, but tested on some scrap red oak and red comes through. I may try to find a gel stain and see how that works.
Yes, I agree, that is all Red Oak.
There is a stain called "Golden Oak", that is barely perceptible as for color change, but it normalizes the color "a little bit" without going really dark.
Still, this is a poor match - barely worthy of basic tract homes, etc.
If you specify White Oak, if they even offer it, there is typically far less variation in color.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Yes.. both stiles and top rail are seriously red, the rest is pretty golden/tan.
From what I see in the photo, that is indeed all red oak. Red oak has a wide color variance and I am guessing that odd stile is giving you pause.
I will say that they did a pretty piss poor job of grain and color match though.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Thanks All. I guess my claim with them is now limited to the fact their site did not disclose it was red oak, or the ability to choose either one, and the poor grain and color match. Other sites clearly state red-oak.. (now that I have looked)
I am hoping they either refund or make me another one, but hope is waning. Cabinetdoorworld.com dosen't have the best of ratings on BBB.
Other lesson learned, don't believe reviews on someone's own site.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Back in the 90's when I worked a lot of tract home cabinetry under a master contract, (200 to 300 homes on one contract), we would intentionally make door samples with a worst case mismatched grain and color to lower the expectations of the end user.
Usually, the typical project would exceed these expectations, but, if the worst case scenario came about, it would not be a warranty issue because it was within the guidelines illustrated in the showroom samples.
In your case, you got a showroom sample. (You would think that was a good thing, right?)
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Back in the 90 s when I worked a lot of tract home cabinetry under a master contract, (200 to 300 homes on one contract), we would intentionally make door samples with a worst case mismatched grain and color to lower the expectations of the end user.
Usually, the typical project would exceed these expectations, but, if the worst case scenario came about, it would not be a warranty issue because it was within the guidelines illustrated in the showroom samples.
In your case, you got a showroom sample. (You would think that was a good thing, right?)
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
Well, they are stepping up to replace the door with a white oak. Though I was wrong about it being mixed wood types, I guess they accepted the contention that it was poorly matched and was not clear on their website that they used red oak.
Good on them for stepping up. I'll just be waiting a couple more weeks now.
So.. I ordered a single cabinet door from an online company (nameless for now). I ordered an unfinished oak door and picture looked like white (golden) oak. There was no where to specify so I just assumed it would be white oak. That is what I needed.
It took 6 weeks and this is what I received. I just wet with mineral spirits to highlight the wood grain. I send the first picture and let them know they had sent me a door with mixed wood. Both red and white oak. DO YOU AGREE?
They replied to me that their default oak door is red oak unless otherwise specified, they told me what I had received was all red oak, and that is what I ordered. It was normal color variation.
So I sent them this close up. So they could see better.
Before I post a negative review on this company I'll wait to see if they step up and make it right., or you guys tell me I am crazy and this is all the same wood.
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