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Poor customer service at Oneida Air Systems

Poor customer service at Oneida Air Systems

12-31-2011 01:41 PM by Kirko | 28 comments »

I was initially happy with the product until I noticed the cardboard drum had collapsed, since then my experience with Lisa Barone and customer service for Oneida has been very disappointing. After being told the cardboard drum should not have collapsed they refused to replace it. I purchased the steel replacement drum and lid early in November, I did not receive it, 2 weeks later when I contacted Ms. Barone she told me it will ship out that day and gave me an incorrect tracking number. A mo...

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