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Bench Planes #1: Wood River #4 Smoothing Plane

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Blog entry by HappyHowie posted 10-13-2016 04:48 AM 2409 reads 0 times favorited 5 comments Add to Favorites Watch
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The other day while tuning up my Wood River smoothing bench plane I noticed that its tote (handle) was cracked.

I called Woodcraft’s customer service number to see if they had a template or technical drawing in case I was forced to make a replacement. They did not have a template or a drawing. And, they did not have replacement totes for sale. I also could not find any replacement totes on the Woodcraft online store.

To my surprise they mailed me a new one for no charge. Thank you. That impressed me.

My #4 plane has its new tote.

-- --- Happy Howie



5 comments so far

View robscastle's profile

robscastle

3393 posts in 1671 days


#1 posted 10-13-2016 10:53 AM

No wonder your called Happy Howie
you have got to be happy with that.

Now next step 1. make a technical drawing 2. make a template 3. Make heaps of wood shavings!!

-- Regards Robert

View gargey's profile

gargey

490 posts in 242 days


#2 posted 10-13-2016 02:35 PM

Looks a lot like a Lie-Nielsen.

View HappyHowie's profile

HappyHowie

333 posts in 1412 days


#3 posted 10-13-2016 04:50 PM

I am a happy guy because I am a lucky man. Why? Cause I have a good woman at home. Just look at what she has let me do in this woodshop. And, that is not all. It is not about possessions. It is falling in love with a beautiful person who is that inside and out. It is about sharing a life together as equal partners, spouses.. I certainly am a lucky and happy man; especially when I first met my Annie nearly 26 years ago. Was it luck? Fate? Or God sent? Whatever, it was a perfect match, at least for me.

-- --- Happy Howie

View BurlyBob's profile

BurlyBob

3695 posts in 1732 days


#4 posted 10-14-2016 02:05 AM

That kind of customer service is always refreshing to hear about.

View Frank Byers's profile

Frank Byers

14 posts in 2159 days


#5 posted 10-19-2016 03:48 PM

Glad we could assist and solve your problem. Thanks for your support and patronage.

-- Frank, Parkersburg, West Virginia, http://Blog.Woodcraft.com

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