Sawstop Cartriges Bad Deal #1: Replacing Cartridges Constantly

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Blog entry by Glassgirl posted 270 days ago 1616 reads 0 times favorited 29 comments Add to Favorites Watch
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Please know that we bought a SawStop Saw to save lives in our shop. Yet in the 1/12 since we had it we have replaced 5 Cartridges at $70 each and 3 Saw Blades at $200+ each. BUT we have yet to SAVE A LIFE…
We only cut Plastic sheets no metal ever and they are saying it is because of the metal. But we do not have metal in our shop. Then they tell us because it needs cleaned…we are cleaning now every day. But still problems. We are a small business and cannot afford to continue to purchase brakes and blades for no reason. The last time we were sawing for 30 days on the same blade and cartdrige and we only turned off and on and then it tripped.
They tell you to send it in to evaluate and you pay for the shipping. This is really a sad deal for a company that is supposed to save lives.
They are ripping off their customers. I recommend to all to beware of these saws. Very expensive and then you replace parts. Not good is what I say!!

29 comments so far

View ajosephg's profile


1840 posts in 2163 days

#1 posted 270 days ago

BUT we have yet to SAVE A LIFE

So how many people have died?

-- Joe

View Mike Lingenfelter's profile

Mike Lingenfelter

496 posts in 2716 days

#2 posted 270 days ago

I’ve had my saw for 3 years now and have only tripped it once. I ran my miter gauge into the blade, so it was kind of my fault. I love my SawStop.

View byerbyer's profile


70 posts in 574 days

#3 posted 270 days ago

We’ve replaced 2 cartridges in 2 years in our commercial shop. Once when when they were cutting metal laminate and did not deactivate the sensor, and once when for the advertised reason… We’ve been lucky and haven’t ruined a blade yet.

-- Jason-- "Comparison is the thief of joy" -- T.R. Roosevelt

View woodsmithshop's profile


1104 posts in 2147 days

#4 posted 270 days ago

if you are only cutting plastic, could it be that enough static electricity is developed to cause the cartridge to fire?
just a thought.

-- Smitty!!!

View Freakazoid's profile


41 posts in 1380 days

#5 posted 270 days ago

I would say that woodsmithshop is on to something – the safety on the SawStop works by detecting change in a minor current that is in the blade.

-- I can complicate anything

View Monte Pittman's profile

Monte Pittman

13313 posts in 940 days

#6 posted 270 days ago

I like smitty’s explanation as well. Something is it’s source for tripping.

-- Mother Nature created it, I just assemble it. - It's not ability that we often lack, but the patience to use our ability

View Heavy's profile


111 posts in 1190 days

#7 posted 270 days ago

This is a real pain in the a** when you are cutting MDF as there are some small metal particles in it. What woodsmithshop said it is maybe triggered by the static electricity as it only needs a very small amount to be activated. SawStop should have tested this.

View Manitario's profile


2262 posts in 1485 days

#8 posted 270 days ago

I’ve had my SS for 2 years and only had to replace 1 cartridge; it was when I ran the blade into my mitre gauge b/c I wasn’t being careful.

-- Sometimes the creative process requires foul language. -- Charles Neil

View IrreverentJack's profile


724 posts in 1445 days

#9 posted 270 days ago

3 Saw Blades at $200+ each

Wow Glassgirl those are pricey blades. What kind are they? Any pics of your saw and shop or are you a one hit wonder?

View GOOD LUCK TO ALL's profile


418 posts in 329 days

#10 posted 270 days ago

Blades made for Plexi are called triple chip “No Melt” Blades. These are from Forrest, If your cutting plexi every day you need a good blade. I worked as a plexiglass fabricator for 3 years and thats all we used, although we ran 14” blades.

200 bucks a blade is common.

View StumpyNubs's profile


6119 posts in 1402 days

#11 posted 270 days ago

It has to be the static electricity from the plastic, it must somehow build up. I have found mine to be a fantastic saw. I have triggered it by accident, with the miter gauge. But even small brad nails won’t set it off. I call BS on the idea of MDF setting it off- I cut it all the time with no problems.

I don’t know what Sawstop has told you, maybe you got a raw deal. But I can personally attest to the fact that they are NOT ripping off their customers. I have spoken to them personally and they’ve been nothing but gracious and helpful to me. I am a BIG fan!

-- It's the best woodworking show since the invention of wood... New episodes at:

View jasonR's profile


19 posts in 1229 days

#12 posted 270 days ago

I’m sorry you have had so much trouble. Your frustration is evident. I’m going with something special about the plastic.

Personally, several years without a single trip of the brake. I’ve cut through staples (I try to avoid this but …) and pretty green wood.

Does it happen more in the colder/drier months than in the warmer/wetter months?

-- Jason

View GOOD LUCK TO ALL's profile


418 posts in 329 days

#13 posted 270 days ago

”It has to be the static electricity from the plastic”

It could be an over sensitive electrostamatic condensator.

View Heavy's profile


111 posts in 1190 days

#14 posted 269 days ago

StumpyNubs – I call BS on the idea of MDF setting it off

You can call BS as much as you want but when you cut about 1000 square meters a month it can happen. MDF sometimes is not as pure as it should be and it does contain metal particles. I found a metal “grain” as big as 1.5mm. Doesn’t happen often but it can.

View pintodeluxe's profile


3272 posts in 1415 days

#15 posted 269 days ago

That’s my fear, if I had a sawstop I might just turn the sensor off to avoid tripping the cartridge. That, and setup for a dado blade has to be a hassle.

-- Willie, Washington "If You Choose Not To Decide, You Still Have Made a Choice" - Rush

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