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Danger Will Robinson

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Blog entry by Fishsomo posted 03-25-2008 08:14 PM 748 reads 0 times favorited 11 comments Add to Favorites Watch

Hello Jocks! My warning might be better late than never. In an effort to save a few bucks I bought a Wilton 10” sliding compound Miter saw last summer. Well the other night it went bonkers! As I prepared to make a cut I started the saw and the motor just started screaming, sparks started flying. smoke filled the basement, and the saw would not shut off until I unplugged it. The brake is now fried, it’s “loose” and trips the circut breaker now when I run it.

I’m sure I’m do a lecture on filling out the registration card and such…but I looked up the problem on the internet and found the following recall. Believe me folks the write up under “hazard” is to atee!

http://www.cpsc.gov/cpscpub/prerel/prhtml08/08100.html

Jocks, if you have one of these don’t blow off the recall. I’d consider myself a true grit, rough and tough sort…but this was a pretty scary episode.

I’ll keep you posted on how customer service deals with this.

Thank you,
Bob

-- Bob, Yorkville, IL ...The more you know, the more you know you don't know



11 comments so far

View aaronmolloy's profile

aaronmolloy

123 posts in 2531 days


#1 posted 03-25-2008 10:53 PM

holey moley !!!!

-- A. Molloy

View jcees's profile

jcees

953 posts in 2550 days


#2 posted 03-26-2008 12:14 AM

Ain’t it the way! You try and save a buck and it comes back to bite you on the buttocks. Blimey! Thanks for the notice. I’m sure I won’t be buying a Wilton ANYTHING after this one.

Curious though, would this tool just happen to be made in China?

always,
J.C.it

-- When one tugs at a single thing in nature, he finds it attached to the rest of the world. -- John Muir

View GaryK's profile

GaryK

10262 posts in 2739 days


#3 posted 03-26-2008 12:22 AM

Good thing it didn’t come apart in your face.

-- Gary - Never pass up the opportunity to make a mistake look like you planned it that way - Tyler, TX

View Scott Bryan's profile

Scott Bryan

27251 posts in 2573 days


#4 posted 03-26-2008 04:06 AM

Wow. That will get you an adrenaline rush. I am just glad that only the saw was hurt. It is annoying but it can be replaced. Body parts can’t.

-- Challenges are what make life interesting; overcoming them is what makes life meaningful- Joshua Marine

View RAH's profile

RAH

414 posts in 2628 days


#5 posted 03-26-2008 05:09 AM

I’m sorry about your saw, what caught my attention was the “Danger Will Robinson” I use the phrase a lot around my wife we both watched that show, kind of shows are age.

-- Ron Central, CA

View rikkor's profile

rikkor

11295 posts in 2625 days


#6 posted 03-26-2008 01:21 PM

Man, you are lucky that it wasn’t worse than it was.

View Fishsomo's profile

Fishsomo

22 posts in 2501 days


#7 posted 03-26-2008 02:58 PM

Yep, made in China. I’m hoping they provide a refund so I can get something better. Upon further examination I never was too pleased with the mis-machining of the fence and the play in the pivot. Only a couple degrees of play that you really don’t notice until you’re assembling a couple 45’s. I do consider myself lucky, it kind of freaks you out a bit as the sparks and smoke are going and the motor was just screaming increasing in RPM’s like it was going to take off. So in that brief few seconds you’re fiddling with the handle, the switch, you look at the cord to yank it out of the socket, and even that freaks you for a milisecond as you think about shock. I’ll never buy Wilton again, lets see how customer service deals with it today. I have a contact that asked for all the numbers and I have them today.

-- Bob, Yorkville, IL ...The more you know, the more you know you don't know

View RusticElements's profile

RusticElements

167 posts in 2476 days


#8 posted 03-26-2008 03:30 PM

The recall site says “Manufactured in: China”. I don’t buy anything from China any more. And like I always say, it’s cheaper to get the expensive one. You can spend $20 on a drill and end up buying 5 of them, or you can spend $60 and never have to buy another. I can burn out a Black & Decker drill in 30 minuets (done it) but the Dewalt I have has been running for years. Same goes for all tools, hand and power.

My advice? Get the replacement (a refund is unlikely), don’t open the box and sell it on Ebay, even if you have to take a loss. Then buy a good one.

-- Michael R. Harvey - Brewster, NY - RusticElementArt.com - SpaceAware.org - AnConn.com

View Fishsomo's profile

Fishsomo

22 posts in 2501 days


#9 posted 03-26-2008 03:39 PM

So very true Michael. I am a machinist and a foundryman…I certainly know better. I’ll even tell customers who are taking thier business overseas “I’ll be right here for you when you gain a better handle on the cost of quality”

-- Bob, Yorkville, IL ...The more you know, the more you know you don't know

View jcees's profile

jcees

953 posts in 2550 days


#10 posted 03-27-2008 03:08 AM

The irony of it, Michael, is that B&D has owned Dewalt since the sixties. The name had become synonymous with quality and reliability in the trades. Mr. Dewalt had earned that reputation with his innovative design for a stationary crosscut machine that could work all day and take a beating while doing it. We know them today as radial arm saws. Here’s what Wiki has to say about the saw. http://en.wikipedia.org/wiki/Radial_arm_saw

In other words, B&D bought a rep to slap on their “best” grade toolage. So far so good.

always,
J.C.

-- When one tugs at a single thing in nature, he finds it attached to the rest of the world. -- John Muir

View Fishsomo's profile

Fishsomo

22 posts in 2501 days


#11 posted 03-27-2008 08:33 PM

Well it took a number of emails and Phone calls, but today I got my money back. Well, sort of..they put the money back on my debit card which I will not see for 3-10 business days. And after all this and even pointing out to Blaines Farm and Fleet that they had recalled product on thier shelf…the saws are still there for purchase! Same serial numbers on the recall and all!!

-- Bob, Yorkville, IL ...The more you know, the more you know you don't know

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