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Customer Service

Customer Service

05-12-2011 05:08 PM by FMG | 11 comments »

I always liked wood magazine and the layout, projects, and articles. I just bought the new special interest “outdoor projects” copy with a garden bench on the front. Long story short the bench was not in there…. Disappointed I emailed their editor and got a response in about 15 min with an apology for the mistake and a free download of the plans for the bench. Great customer service and I think it made my decision to subscribe.FMG

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