• Advertise with us
Blog entry by Marius posted 05-30-2010 06:19 PM 888 reads 0 times favorited 6 comments Add to Favorites Watch

after waiting 2 weeks for my makita parts my local suplyer here got a phone call from ME at 9am ’’i’ll get right back to you’‘
NOON i called back…’‘oh sorry i didnt look into it…..’
i phoned VANVOUVER ’’yes sir we will have the parts for you tomorrow’‘
local supplier is NOT getting MY business…
just like that

-- Marius PG_BC_CA

6 comments so far

View Popsnsons's profile


359 posts in 2400 days

#1 posted 05-30-2010 06:48 PM

It’s amazing that a supplier doesn’t see the importance of customer service in this down economy. I feel the same way…if they act like they don’t want my money I’ll spend it elsewhere.

-- Pops ~ In So Cal...

View Bureaucrat's profile


18337 posts in 3071 days

#2 posted 05-30-2010 08:15 PM

Completely understand your point of view. Voting with our feet and dollars may be the only way for a business to get the picture.

-- Gary D. Stoughton, WI

View a1Jim's profile


115171 posts in 2996 days

#3 posted 05-30-2010 08:42 PM

I’ve been there it’s totally aggravating.

-- Custom furniture

View woodsmithshop's profile


1250 posts in 2964 days

#4 posted 05-30-2010 08:58 PM

I have had the same problem,that local business man is no longer in business. I waited 2 weeks for a part, went to the store the day he promised, “oh, I forgot to order it, I ‘ll do that right away”, I left never returning, ordered my part on the phone had it in a week, the local business man called a week after that saying the part was in, I said ok, then I forgot to go pick it up.

-- Smitty!!!

View longgone's profile


5688 posts in 2727 days

#5 posted 05-30-2010 11:18 PM

There is no excuse for poor customer service and I will quickly take my business somewhere else.

View Pete_Jud's profile


424 posts in 3172 days

#6 posted 05-31-2010 02:32 AM

I try to support the local biz in this small town, but some times I just can’t do it. Some time ago I needed 575 8×16 cinder blocks for a project as well as around 100 pavers. I stopped by the big orange store and they were .99 each for the big blocks with 25 buck delivery. I went to the local store, and they were 2.19 with free delivery. The local store finally asked me how many I wanted, and dropped their price to 1.75, still with free delivery. The blocks came from the same manufacture, and I had to take my biz to the bos 30 miles away.

-- Life is to short to own an ugly boat.

Have your say...

You must be signed in to post the comments.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics