Please forgive me while I jump up on my soap box and rant for a bit!
As many of you know, I am a scroller. Some have said I live at my scroll saw. So you can imagine when my saw broke, I was really bummed. The blade clamp has a spring and the part of the blade clamp that holds it broke. I had a problem with the thumb screw on it a few month back and ordered a new one. I couldn’t buy just the thumb screw, I had to buy the whole band clamp. So,...when the spring popped out I thought “how hard could it be to change it out?” After looking at it closer, I saw that the clamp was mounted with a pin that was pressed in. Not wanting to mess it up, I took it to the local Sears service center (it is a craftsman). After what seem to me to be FOREVER, they called this weekend (while I was out of town) and left a message that it was ready. Right after work, I went and picked it up. They charged me more than $60.00 just to press out the pin and replace the ban clamp THAT I PROVIDED! I paid the money and took my saw home. And yes, I was smiling all they way. I had just received an order for a PAYING job and was anxious to get started on it. I took it home and plugged it in. I sat down in front of it and turned it on. IT SOUNDED LIKE A FREIGHT TRAIN RUNNING THROUGH MY SHOP! You’d think that Sears of all people would service THEIR tools correctly! I was PISSED! (sorry) I am still mad about the situation! Thanks for bearing with me! I fell better now.
-- If you don't work, you don't eat!.....Garland, TX