First let me say I’m not very impressed with DeWaltServiceNet.com. I couldn’t order online because of a technical problem on their website so I called the Service Center in Anaheim, CA. They were great on the phone, very nice and polite, took the order and told me I should have it in 5-7 business days.
That was only 4 days ago so I didn’t expect it yet but I called this morning just get a tracking number in case it was on the truck for delivery and I wasn’t going to be here. They were still very nice but after putting me on hold they came back and said it just shipped from the warehouse yesterday. I asked for a tracking number and they didn’t have one… which makes me think maybe it didn’t ship yesterday but they are gonna get it out today so…
The other thing about them is I called them two days ago about ordering a can of paint to match my saw. They said no problem took the info and then put me on hold. They came back and said someone would be calling me back that day… I’m still waiting.
Thirdly, we use them here at the shop too and the shop manager warned me about them.
So that is three strikes in my book. I will use them again only as a last, last, last resort.
But now on to happier things. I got to work on my Unisaw project today. Fun stuff. Check out the videos below.
Where da hail did you get those glasses? You look like yo Aint Bea in Shreveport.
Top Saver first pass
Top Saver 3
Top Saver summary
-- Jerry Boshear, Professional Kitchen Designer, amature woodworker.